The Lockly post-purchase experience

The Lockly relationship starts after checkout.

After checkout, most brands go quiet. Lockly doesn't. Every purchase becomes a living card in the Apple and Google Wallet your customer already carries, branded entirely as Lockly, that answers their questions, tracks the warranty, and keeps you one tap away. No app to download, nothing to install.

LocklyDIGITAL PASS
Lockly Visage Zeno Series
Lockly Visage Zeno Series
in Apple & Google Wallet
warrantytap for support
Lives in their digital wallet.

Issue the card

However they buy, one Lockly card.

Lockly sells in stores and online, so Bawte meets every buyer where they are. In-store shoppers register in seconds with a QR or Lockly's own flow. Online orders issue the card automatically through Shopify, WooCommerce, or the order API. Every path ends the same way: a Lockly card on the customer's phone, one tap from support.

Cycling through each path. Tap one to explore.

Someone buys a Lockly Lockly Visage Zeno Series at a store. Inside the box: a registration card with a QR.

01

They scan the code

Out of the box, the new owner scans the QR. It opens in their browser. Nothing to install.

02

Register in seconds

Bawte's hosted page registers the product and activates the warranty. No page for Lockly to build.

03

The card lands

One tap drops a Lockly-branded card into Apple or Google Wallet.

04

And it keeps earning it

Care tips, recalls, and first dibs on what's next, all on their lock screen.

LocklyDIGITAL PASS
Lockly Visage Zeno Series
Lockly Visage Zeno Series
in Apple & Google Wallet
warrantytap for support
In Apple · Google Wallet
See what the card unlocks ↓

Loyalty doesn't live in an inbox.

It lives on the device your customer never puts down. Here's the whole path after they buy, no apps, no logins, no effort on your side, ending in the one feature that changes everything: a chat that already knows their exact product.

Step 1

The card lands in their wallet

The moment they check out, a Lockly-branded pass drops into Apple or Google Wallet. No sign-up, no app, no portal to find. One tap, every time, like a boarding pass.

Step 2

One tap opens everything

Warranty, registration, the manual, reorders, and support, all branded Lockly, in one living place they actually return to. The relationship finally has a home, on the device they always have with them.

Step 3 · the key feature

Support opens a chat that knows their product

Tapping support launches an assistant trained on this exact product: instant, accurate answers in Lockly's voice. That repeat contact, on their terms, is what turns a one-time buyer into a regular. See it live next.

See the chat ↓

Tap the card. Get real support.

The card opens straight into help that actually knows your products, grounded in Lockly's own manuals, FAQ, and warranty terms. Expert answers in your voice, instantly, with near-zero effort on your side. Ask it anything a customer would:

This is a small taste. It was built from a single Lockly product page, so it shows only a fraction of what the assistant can do. The full version is trained on your entire catalog, manuals, warranty terms, and policies. Reach out and we'll set up a complete demo on Lockly.

Lockly Assistantlive · grounded in lockly.com
Lockly Assistant reads Lockly's real help center, FAQ, warranty terms and product pages, and answers in Lockly's voice. Try a question.
Answers grounded live in lockly.com.

A separate problem, off your property

And when they ask the public AI?

Your customers also ask ChatGPT, Perplexity, and Google's AI about your products, far from your site, where you have no agent. Today those tools guess, miss details, or point to a competitor. Bawte structures Lockly's data so the public AI has the right facts and represents you correctly. Here's what it says about you today, and what it says once your data is structured for it:

Public AI todayChatGPT, Perplexity, Google, no Lockly data
Pick a question above to see what your customers hear when they ask a generic AI about Lockly.
What customers get when they don't ask Lockly directly.
With BawteLockly's data, structured so AI gets it right
With Lockly's product data structured for AI, this is the accurate answer the public AI could give instead. Pick a question.
Answers grounded live in lockly.com.

Go live in minutes!

01 · Connect

Point Bawte at your site

Share your domain. Bawte reads your product pages, manuals, FAQ, and warranty terms on its own. Nothing to export, no content to write.

02 · We build it

Your data, structured and branded

It becomes the wallet card, the support assistant, and AI-discoverable data, in your colors. No engineering lift on your side.

03 · Launch

Cards go out on every order

New purchases issue the card automatically. Customers get the experience, you watch the engagement. That's the whole lift.

Built on Bawte

Post-purchase is where real loyalty happens.

The entire experience supports your customers like never before, all branded for Lockly. We'd love to chat!

Powered by Bawte, the post-purchase platform. Lockly colors and products shown for demonstration.